Frequently Asked Questions
Frequently Asked Questions
About Our Products
What format are your guides in?
All of our products are delivered as PDF files. They can be read on any device — your phone, tablet, laptop, or desktop. You can also print them if you prefer a physical copy.
How do I receive my purchase?
After completing your purchase, you'll receive an email with a download link within minutes. You can download your guide immediately — no waiting, no shipping.
How long do I have access to my download?
Your download link is valid for 30 days and allows up to 5 downloads. We recommend saving your PDF to your device or cloud storage (like Google Drive or iCloud) right away.
Do I need any special software to open the PDFs?
No. Any standard PDF reader works — including the free Adobe Acrobat Reader, Apple Preview, or the built-in PDF viewer on most phones and tablets.
About Our Content
Are your guides written by medical professionals?
Our guides are thoroughly researched and reference current scientific literature. However, they are for educational purposes only and are not a substitute for personalized medical advice. We always recommend speaking with your healthcare provider about your individual health needs.
I'm in perimenopause, not full menopause. Are these guides still for me?
Absolutely. Our guides are written for women ages 35–50 and cover the entire hormonal transition — from early perimenopause through postmenopause. You'll find relevant, actionable content no matter where you are in your journey.
Orders & Billing
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal and Shop Pay.
What is your refund policy?
Because our products are digital downloads, all sales are final once the file has been accessed or downloaded. If you experience a technical issue accessing your purchase, please contact us at support@pulseofwellness.com and we'll make it right.
Still Have Questions?
We'd love to hear from you. Email us at support@pulseofwellness.com and we'll get back to you within 1–2 business days.